✅ Step 1: Ensure Your Currency Converter is created and published
1️⃣ Go to Shopify Admin → Apps → Hoppy Currency Converter app.
2️⃣ Check if you have created the Currency Converter and ensure it is set to Published.
✅ Step 2: Enable App Embed in Theme Editor
3️⃣ For the Currency Converter to appear on your store, you must enable the App Embed feature in the Shopify Theme Editor.
🔹 How to Enable App Embed:
Go to Shopify Admin → Online Store → Themes.
Click Customize on your active theme.
In the left menu, click on App Embeds (⚙️ settings icon at the bottom).
Find the Currency Converter and toggle it ON.
Click Save in the top right corner.
💡 Tip: If the toggle was already ON, try turning it OFF and back ON to refresh the settings.
✅ Step 3: Hard Refresh Your Page
4️⃣ If all else looks good, try to hard refresh the page.
Windows: Press
Ctrl + Shift + RMac: Press
Cmd + Shift + R
✅ Step 4: Check for Theme Styling Conflicts
5️⃣ Your Shopify theme's custom CSS might be overriding the Currency Converter.
To check:
Open the Hoppy Currency Converter app🍪, go to the General tab, change the background or text color, then save and refresh your store.
If the issue persists, contact your theme developer or tech team to resolve CSS conflicts.
✅ Step 5: Still Not Visible? Contact Support!
6️⃣ If you’ve tried all the above steps and the Currency Converter is still not showing, reach out to Support for further assistance.
Hoppy Currency Converter → Help & Support → Contact Support, or you can simply click the message box in the bottom right corner to contact support.
Provide screenshots & details for faster help.